Privacy policy

Last Updated: November 2025

At Kapda Sale, we are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website.

1. Information We Collect

We collect the following basic information to ensure smooth order processing and delivery:

• Name
• Phone Number
• Shipping & Billing Address
• Email Address
• Product & Order Details

We do not store or access your payment card details. All payments are securely handled by trusted third-party payment gateways.

2. How We Use Your Information

• Processing and fulfilling your orders
• Contacting you for order updates or support
• Improving website performance and user experience
• Sending important service-related communication
• Personalizing your shopping experience

3. Sharing Your Information

Your information is never sold or shared with any unauthorized third parties. We only share relevant details with:

• Logistics partners (for delivery & pickups)
• Secure payment gateways (for payments)
• Customer support tools (where applicable)

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website performance
• Provide personalized recommendations

You can disable cookies anytime from your browser settings, though some features may not work properly.

5. Data Security

Your data is safely encrypted and stored using secure technologies. We take all reasonable measures to ensure your information is protected from unauthorized access, misuse, or disclosure.

6. Return, Exchange & Refund Related Data

If you request a return, exchange, or refund, we may ask for:

• Order number
• Product details
• Reason for return/exchange
• Photos/videos in case of damaged or incorrect items

This information helps us verify and process your request smoothly.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

8. Your Rights

You can request the following anytime:

• Access to your stored data
• Correction of inaccurate data
• Deletion of your personal data (where legally allowed)
• Opt-out from marketing communication

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with an updated revision date.

10. Contact Us