Terms of service

Last Updated: November 2025

Welcome to Kapda Sale. By using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

These Terms of service and any separate agreements whereby we provide you services shall be governed by and constructed in accordance with the laws of India.

1. Acceptance of Terms

By accessing or using kapdasale.com, you agree to follow and be bound by these Terms of Service and all applicable laws. If you do not agree, please discontinue using our website.

2. Eligibility

You must be at least 18 years old or using the website under parental/guardian supervision to place an order or access our services.

3. Product Information & Availability

• We strive to display accurate product images, colors, and descriptions.
• Product colors may vary slightly due to screen differences and lighting.
• Availability of items is not guaranteed; products may go out of stock without notice.

4. Pricing & Payments

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time.
• Payments are securely processed by third-party payment gateways.
• We do not store or access your payment card details.

5. Order Processing & Shipping

• Orders are processed only after successful payment confirmation.
• Shipping timelines may vary based on location and logistics conditions.
• We are not responsible for delays caused by courier partners or unforeseen events.

6. Return, Exchange & Refund Policy

By placing an order, you acknowledge that you have read and agree to our:

• Return Policy
• Exchange Policy
• Refund Policy

These policies govern how returns, exchanges, refunds, and defective items are handled.

7. Order Cancellation

• Orders cannot be cancelled once shipped.
• We reserve the right to cancel orders in cases of suspected fraud, incorrect information, or unavailable stock.

8. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information.
• Not to misuse the website or attempt unauthorized access.
• Not to engage in fraudulent activities involving returns, orders, or payments.

9. Intellectual Property

• All content on Kapda Sale — including text, images, logos, and graphics — is our intellectual property.
• Content may not be copied, reproduced, or reused without written permission.

10. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages.
• We are not responsible for losses caused by courier delays, payment gateway issues, or misuse of the website.

11. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data as described there.

12. Changes to Terms

We may modify or update these Terms of Service at any time. Continued use of the website indicates acceptance of the updated terms.

13. Contact Information